Scope Complaints about neighbors, noise/nuisance, security incidents...

Step 1 — Choose the right channel Emergency / in progress: Call 09542306798 (guard on duty). ...

Useful evidence Photos/videos (original files; avoid edits). Screenshots/links (e.g., public posts). Witness statements: ...

Mediation Scheduled within [7–14 days] of acknowledgment where practical. Neutral facilitator (Grievance Committee...

Appeal window File a Board Appeal within [7 calendar days] of receiving the resolution. ...

Possible outcomes: Corrective actions (stop conduct, remove obstructions, restore areas). Written undertaking or ...

Body Officers/staff who are subjects of a complaint do not participate in the handling/decision of that case. ...

No retaliation against any good‑faith complainant or witness. Identities and case files are confidential and shared only ...

Emergency: call 09542306798 (guard). Non‑emergency security: email ...

HOA Complaint Form (fillable) — Complainant; Respondent; Incident details; Evidence list; Relief sought; Consent to mediation; Date/Signature. Witness State...