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Article 10 — Templates & Forms (Downloadables)

HOA Complaint Form (fillable) — Complainant; Respondent; Incident details; Evidence list; Relief sought; Consent to mediation; Date/Signature.
Witness Statement Form — Identity; Statement; Date/Signature; Contact.
Notice of Mediation / Hearing — Case ref; Parties; Venue; Date/Time; Issues; Rights/Reminders.
Resolution Template — Findings; Rules cited; Orders; Compliance date; Penalties (if any).
Board Appeal Form — Grounds; New evidence; Requested relief.
Board Certification of Non‑Settlement — Case ref; Steps taken; Result; Authorization to elevate externally.

Article 1 — Complaints & Grievances: Policy Overview

Scope Complaints about neighbors, noise/nuisance, security incidents, use of common areas, rule vi...
Article 2 — How to File a Complaint (Step‑By‑Step)

Step 1 — Choose the right channel Emergency / in progress: Call 09542306798 (guard on duty)....
Article 3 — Evidence & Documentation Guide

Useful evidence Photos/videos (original files; avoid edits). Screenshots/links (e.g., public pos...
Article 4 — Mediation & Hearings (What to Expect)

Mediation Scheduled within [7–14 days] of acknowledgment where practical. Neutral facilita...
Article 5 — Board Appeal & Escalation (Certification of Non‑Settlement)

Appeal window File a Board Appeal within [7 calendar days] of receiving the resolution. What to ...