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Article 6 — Outcomes, Remedies & Penalties

Possible outcomes:

Corrective actions (stop conduct, remove obstructions, restore areas).
Written undertaking or mediation agreement.
Administrative penalties/fines per Board‑approved schedule (after due process).
Cost‑recovery for damage/clean‑up.
Referral to authorities for criminal acts.

Article 1 — Complaints & Grievances: Policy Overview

Scope Complaints about neighbors, noise/nuisance, security incidents, use of common areas, rule vi...
Article 2 — How to File a Complaint (Step‑By‑Step)

Step 1 — Choose the right channel Emergency / in progress: Call 09542306798 (guard on duty)....
Article 3 — Evidence & Documentation Guide

Useful evidence Photos/videos (original files; avoid edits). Screenshots/links (e.g., public pos...
Article 4 — Mediation & Hearings (What to Expect)

Mediation Scheduled within [7–14 days] of acknowledgment where practical. Neutral facilita...
Article 5 — Board Appeal & Escalation (Certification of Non‑Settlement)

Appeal window File a Board Appeal within [7 calendar days] of receiving the resolution. What to ...