Article 4 — Visitor, Delivery & Courier Policy

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• Who is responsible for security?

  The Peace & Order Committee organizes tanod/security brigades and disaster response brigades. Th...

• How do I report a security incident (trespass, theft, vandalism, noise, altercation)?

  For non‑emergencies, you may email your concerns at security@pethoa.com. Include at minim...

• I want to file a complaint — what happens next and how is it escalated?

  After you submit your complaint (see Q2 for how to report), the Peace & Order Committee logs the...

• Can the HOA impose penalties for security rule violations?

  Yes—only as provided in Board‑approved rules and after due notice and hearing. The by...

• Are visitors and service contractors allowed anytime?

  Allowed subject to gate and ID policies set by the Board/Committee (visitor log, contractor pass, de...